Privacy Policy – Effective Date: 01/03/2024
Welcome to Reserboat, the online booking service for yacht rentals and maritime, aquatic, and gastronomic experiences. Your privacy is important to us, and this Privacy Notice outlines how we collect, use, share, and protect your personal information.
1. Data Controller
Muner Riviera Maya SA de CV
Av Nichupté 19 – 102, SM19, Benito Juárez,
Cancún, Quintana Roo, C.P. 77505
Email: privacy@reserboat.com
Phone: +52 55 9337 7575
2. Personal Data Collected
We may collect the following personal information when you make a booking on our website:
- Full name
- Email address
- Phone number
- Date of birth
- Payment information (if applicable)
- Booking preferences (date, time, yacht type, experience details, etc.)
In certain circumstances, personal data may also be obtained from third-party services with your consent.
3. Purpose of Processing
Your personal data is used to:
- Process and confirm your yacht rental bookings and experiences
- Send confirmations, reminders, and notifications via email or SMS
- Improve our services and personalize your user experience
- Communicate with you regarding booking modifications or updates
4. Legal Basis for Processing
We process your personal data based on your explicit consent provided when completing bookings on our website.
5. Data Recipients
Your information may be shared with relevant yacht operators and experience providers to facilitate and confirm your reservations.
6. International Data Transfers
We may transfer your personal data internationally if the selected yacht operator or experience provider operates outside your country of residence. Such transfers comply with applicable data protection regulations.
7. Retention Period
Personal data is retained only for as long as necessary to fulfill the outlined purposes and comply with legal obligations.
8. Security Measures
We implement robust technical and organizational measures to safeguard your personal data from unauthorized access, alteration, disclosure, or destruction.
9. Cookies and Similar Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. You can adjust your cookie preferences directly in your browser settings.
10. Changes to this Privacy Notice
We reserve the right to amend this Privacy Notice at any time. Significant changes will be communicated via email or prominently displayed on our website.
11. Contact Information & Rights
For questions or to exercise your rights to access, rectify, delete, or oppose the processing of your personal data, please contact us at:
Email: privacy@reserboat.com
By using Reserboat, you consent to the practices detailed in this Privacy Notice. We thank you for your trust.
12. Use of Location Data
To enhance your experience, we may anonymously use your geographic location to display nearby yacht rentals and maritime experiences. You may disable location sharing through your device or browser settings. Note that disabling this feature could affect the accuracy of provided results.